Frequently Asked Questions

Get answers to common questions about windshield replacement, rock chip repair, insurance coverage, and our mobile service.

Insurance & Coverage

Q: Are rock chip repairs covered by insurance?

Yes! Rock chip repairs are typically covered by comprehensive auto insurance policies. Most insurance companies recognize that small rock chips are preventable maintenance issues and often cover them at little to no cost to the policyholder.

Many policies allow one or two free rock chip repairs per year with little or no deductible. This is because fixing a small chip is far cheaper for insurers than paying for a full windshield replacement later. We recommend checking with your insurance provider to confirm your specific coverage.

Q: Is windshield replacement covered by insurance?

Usually yes. Most comprehensive insurance policies cover windshield replacement. Many policies cover it with little to no deductible—often $0-$500 depending on your policy.

We work with all major insurance carriers and can help you file a claim. In many cases, your insurance will cover the full cost of replacement, and we can often arrange the repair without you having to pay upfront.

Q: What's the difference between repair and replacement coverage?

Repair vs. Replacement:

  • Rock Chip Repair: For small damage (less than a dollar bill size). Usually free or very low deductible ($0-$100).
  • Windshield Replacement: For severe cracks, large damage, or when repair isn't possible. Usually covered with standard deductible ($0-$500).

Q: Do I need to file a claim to get my rock chip repaired?

It depends on your insurance policy. Many customers find it's faster and easier to just pay the $75 out of pocket rather than go through claims paperwork.

However, if you'd like to use insurance, we can help you file a claim. Some policies have programs that make filing quick and easy. Call us at (225) 938-2154 and we can discuss your options and help you decide what's best.

Q: What insurance companies do you work with?

We work with all major insurance carriers including State Farm, Allstate, Geico, Progressive, USAA, Liberty Mutual, Nationwide, Travelers, and more. Contact us and we can verify your coverage directly.

Our Services & Process

Q: How long does a rock chip repair take?

Most rock chip repairs take 30-45 minutes. We can often fit you in same-day. The repair cures quickly, and you can usually use your vehicle right away.

Q: How long does windshield replacement take?

Windshield replacement typically takes 1-2 hours from start to finish. We handle the entire process—removing the old glass, installing the new windshield, and sealing everything securely.

Most of that time is waiting for the adhesive to cure. We'll give you a specific timeline when we arrive, and you're welcome to wait in your home or office while we work.

Q: Why should I use mobile windshield service instead of going to a shop?

Mobile service is more convenient and often faster than traditional shop visits:

  • ✓ We come to your home, office, or anywhere in Denham Springs
  • ✓ No need to leave your vehicle or waste time traveling
  • ✓ Same-day appointments available
  • ✓ Professional service with certified technicians
  • ✓ Same quality glass and warranty as traditional shops

Q: Can you repair a large crack in my windshield?

It depends on the size, location, and type of crack. Generally:

  • Small chips & cracks: Can usually be repaired
  • Large cracks: Usually require full replacement for safety
  • Cracks in driver's line of sight: Typically need replacement

Call us and describe the damage, or send a photo. We can assess whether repair or replacement is the best option for your safety and budget.

Q: Do you use OEM (original equipment manufacturer) glass?

We use high-quality OEM-equivalent glass that meets or exceeds manufacturer specifications. This ensures a perfect fit, proper functionality of safety features, and long-term durability.

Pricing & Scheduling

Q: What are your prices?

We offer transparent pricing with no hidden fees:

  • Rock Chip Repair: $75 for the first chip, $25 for each additional chip
  • Windshield Replacement: Typically ~$300 (varies by vehicle make/model)

Get an exact quote for your vehicle—it only takes a few minutes. Many customers use insurance, which often covers the full cost.

Q: How do I schedule an appointment?

Easy—just call or text us!

Call or text: (225) 938-2154
Monday-Friday, 8:00 AM - 5:00 PM

Tell us about your vehicle and the damage, and we'll schedule you same-day if possible. We come to you, so just let us know where you'll be.

Q: Can you come to my work or anywhere outside my home?

Absolutely! We provide mobile service throughout Denham Springs and surrounding areas. Whether you're at home, at work, or anywhere in our service area, we'll meet you there. Just let us know where you'll be when you call.

Preventing Windshield Damage

Q: How can I prevent rock chips and windshield damage?

While you can't prevent all damage, here are ways to reduce risk:

  • ✓ Keep a safe distance from trucks on highways
  • ✓ Avoid unpaved roads when possible
  • ✓ Slow down on gravel roads
  • ✓ Avoid roads recently treated with gravel or tar
  • ✓ Park away from construction areas
  • ✓ Fix small chips early—they can spread into large cracks

Q: Should I repair or replace a small crack?

Repair it early! Small chips and cracks grow—especially when exposed to temperature changes and road vibrations.

A $75 rock chip repair now can prevent a $300 windshield replacement later. It takes 30-45 minutes, and most insurance covers it. Don't wait—call us as soon as you notice damage.

Have a question we didn't answer?

Call or text us—we're happy to help answer any questions about windshield repair, rock chip repair, or insurance coverage.